I have tried the following in the last two days which has gotten me to this point: I couldn't stop, start, disable or do anything with it. The first problem was that the "Apple Mobile Device Service" was greyed out.
The problems started when ugrading iTunes. To retry these operations at a later time, please run the installer again" "the installer encountered errors before Apple Mobile Device Support could be configured. I am having the same problem as BenderBennett. If instead you get an error message during the install (or uninstall), let us know what it says. (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)ĭoes it install (or uninstall and then reinstall) properly for you? Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install. WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup"). Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.ĭownload and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:ĭownload and install the free trial version of WinRAR: Let's try a standalone Apple Mobile Device Support install. Run iTunes Installer to remove iTunes, then install 64-bit version of iTunes."
#Cannot install itunes on windows 7 software
"This iPhone cannot be used because the required software is not installed.
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